Delivery Head - Outsourced Product Development (PES) - IT MNC

New Era India Consultancy Pvt. Ltd.
  • Pune
  • 30-40 lakh
  • 15-20 years
  • 01 May 2015

  • Senior Management/ General Management

  • IT/ Technology - Software/ Services
Job Description

Pre-Sales (Participate, Direct, and Manage)
- Partnering with Sales to educate and bring solutions to market in a consultative role
- Uncovering and understanding customer business drivers, working closely with the sales and the services team in developing and executing the strategic plan for accounts
- Interfacing with CxOs, IT Directors and Business Owners
- High level, targeted pre-sales support for account planning, development and penetration
- Estimating the financial impact of service and solution alternatives
- Providing high-quality documentation of scopes of work, RFP responses, and proposals
- Managing and growing client relationships in conjunction with sales and delivery

Delivery (Participate, Direct, and Manage)
- Providing billable field delivery leadership for solutions and transfer of knowledge to delivery teams
- Providing oversight and direction to delivery teams
- Partnering with Delivery to ensure appropriate skills development
- Training and coaching team members as appropriate
- Coordinating/participating in technical training and product updates with business partners

Practice Management
- Supporting overall leadership, direction and priority setting for the Practice
- Supporting in deal management, pricing, and proposing business
- Process definition and improvement to drive operational efficiency and return on practice
- Build and maintain relationships with internal constituents including setting and managing expectations
- Mentoring and development of team members
- Communicating with senior management on account/ Practice activity
- Direct and participate in activities related to vendor management as appropriate
- Service reporting, including key performance/goal indicators
- Meeting or exceeding revenue goals and sales activity objectives
- Collaborate effectively with other Practice Management to drive consistency and enable cross practice integration
Practice Development (Participate, Direct, and Manage)
- Understand business and processes in order to create new and valuable solutions that improve upon existing capabilities and offer business benefits.
- Stay current on relevant technologies and the IT Industry to incorporate them into solutions and evangelize those solutions.
- Leadership in service and solutions development, marketing and sales on a global basis

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