Defect Manager - SAP

Swift Tecnosol
  • Mumbai
  • Confidential
  • 10-12 years
  • 24 Sep 2015

  • Project/ Program Management IT

  • IT/ Technology - Software/ Services, IT/ Technology - ERP/ CRM/ SCM
Job Description


- Develop and maintain defect management lifecycle using defect management tools

- Define priority, severities and SLA's for Defects

- Ensure that the defects are entered as per standards and best practices

- Conduct trainings to educate the Defect SLA- s, Defect Life cycle and Defect update format with in the ALM tool across all the stake holders

- Coordinate with development and testing team to address the defects to closure

- Day to day defect analysis. defect trends and reporting

- Work closely with test manager, testing teams, development teams and operations teams for defect resolution also Ensure that the defect status are correctly marked in the ALM tool

- Participate in RCA activities along with the SME and Track leads, to identify the improvement areas and also to have the lessons learnt identified and shared across.

- 10+ Years of experience in SAP & SAP Defect Management/Testing.

Competencies/Skill sets for this job

Sap Defect Management Defect Resolution

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Swift Tecnosol