Your key accountabilitiesThe key responsibilities of this role are:*24x7 support for Production database estate. This includes all Production, Disaster Recovery, Emergency Break Fix, User Acceptance Testing and Development environments.*Rapid response to address high severity (severity 1, 2 and 3H) incidents.*Pro-active issue detection and resolution as well as service monitoring.*Service restoration subsequent to unanticipated outages or disruptions.*Driving root cause analysis and resolution to closure.*Identification and driving of database related service quality improvements and engineering deliverables.*Provision of technical support on a shift, on-call and rotational basis.*Resolution of production support issues.*Escalation as necessary to secure assistance and technical guidance from other Technology teams to resolve support issues.*Management and progression of Action items.*Automation and process improvement of database activities.Technical expertiseAbove 9+ Years of progressive working knowledge of database technologies*Microsoft SQL Server 2008/2012*Microsoft SQL Server Certified Professional (MSCE)*Excellent understanding Window's operating system.*Scripting expertise in T-SQL/PowerShell*Database backup, restore and recovery*Database performance tuning expertise*SQL Server Integration Services (SSIS)*Database replication technologies including Microsoft SQL Server mirroring and log *Database clustering technologies including Microsoft Clustering. *Microsoft Reporting and Analysis ServicesStrong Communication skills are required.