Data Manager/ Assistant Manager

Confidential
  • Mumbai
  • 10-11 lakh
  • 3-8 years
  • 170 Views
  • 09 Feb 2015
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  • Business Analytics, Market Research

  • BPO/ ITES/ Call Centers, KPO/ Analytics
Job Description

Experience:

Experience in working in an international environment
Work experience or academic background in retail, e-commerce, catalog development, and Web/Internet
A technical background would be helpful.
Extremely internet savvy
Someone who shops online or looks for deals online would be a plus

Qualifications:

Good command on English languages
At-least 3-5 years of KPO experience
Smart, Confident and very good client facing personality
Should possess good analytical skills

Skills & Responsibilities:

Collect and generate extensive data by self and with optimum use of the allotted team
Conduct in-depth analysis in order to give timely reports to key stakeholders within and outside the team
Gain expertise of particular categories of the client's retail business and develop a consulting acumen in self and in the allotted team
Interfacing regularly with senior managers and collaborating with onsite team, account management, and his/her own team to serve the client's requirements
Take important decisions based on factual data and numbers in conjunction with the senior managers and analyze the impact of the same on client's business
The organization will be relying on you to draw sound business conclusions from disparate data
Proficiency with data compilation and analysis software such as Access, Excel, Excel Macros in order to translate raw data into usable reports and top level reports
Demonstrated technical expertise through past experience and ability to hit the ground running with respect to contributing to the building of new product types for the client
Ability to deliver under stringent timelines and requirements of the client
Eye for details and ability to QA the whole team's work proficiently
Ability to take up the onus of his/her team's performance and the impact it will have on client satisfaction
Passionate about the internet domain internet savvy.