Customer Analytics - CMT Consultant

Mount Talent Consulting
  • Bangalore, Delhi, Mumbai
  • 10-15 lakh
  • 2-7 years
  • 26 May 2015

  • Business Analytics

  • Management Consulting
Job Description

Provide consulting support to solve for business problems in the area of customer analytics for the CMT / Telecom domain through Predictive analytics based solutions and perform quantitative ad-hoc analyses to create valuable insights from data.

Key Competencies and Characteristics:

- Proficiency in one or more of analytical tools such as SAS product suite (Base Stat, E-miner, SAS EGRC), SPSS, SQL, KXEN and any other statistical tools such as R, Matlab etc.

- Advanced Excel including VBA and PowerPoint skills

- Consulting skills and project management experience is preferred

- Excellent communication and interpersonal skills

- Ability to tie analytic solutions to business/industry value and outcomes


- 2-7 years of analytics overall experience, including at least 2 years of quantitative analysis in the CMT / Telecom Industry.

- Hands on experience in Predictive analytics projects involving statistical modeling, customer segmentation etc.

- MS in Statistics, Data Mini ng, Econometrics or related fields or MBA (Preferred)

- Exposure to US/ overseas Markets is preferred

As a Analyst / Consultant you will be responsible for:

- Develop methodologies to support Customer Analytical project execution for CMT / Telecom clients

- Develop predictive analytics based solutions for

- Customer Segmentation

- Statistical Models across customer Lifecycle

- Attrition / Cross-Sell / Upsell Propensity Models

- Customer Lifetime Value

- Pricing Analytics

- Web Analytics

- Apply appropriate techniques, such as exploratory data analysis, regression, bootstrapping, trees, cluster analysis, survival analysis and so on

- Develop and articulate strategic recommendations based on rigorous data analysis

- Partner with client teams to understand business problems and marketing strategies

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Mount Talent Consulting