Freshers 2014 Passed Out's Welcome For 200+ vacancies as Customer Support Executive

Zealous Services
  • Chennai
  • Confidential
  • 1-2 years
  • 47 Views
  • 24 Mar 2015
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  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

 We are dealing with US, UK, and
Australian based process. We have 30 business outsourcing centers in
Chennai. Apart from which we now have 4 branches of Zealous Services in
Chennai. We are about to open two more branches in Chennai for which we
require about 400 Customer Service Executives to work in our concern.

JOB DESCRIPTION:
> Interact with customers by phone concerning various care issues.
> Provide hands on support of customer care initiatives.
> Solicit cross-selling and up-selling opportunities within the customer
care experience.
> Tracking and reporting of relevant customer care performance metrics.
> Capturing and applying customer feedback.

JOB REQUIREMENTS:
> Fresher (preferably)
> Good communication & listening skill
> Flexible to work in Night Shift
> Graduation is must (More than 2 arrear is not acceptable)
> Commitment towards work

WE PROVIDE:
> Salary (As per industry norms)
> Performance appraisal twice in a year
> Dinner (For all employees even at time of training)

ZEALOUS SERVICES
No: 17/7, A Block, 1st floor, Shafika building, Kodambakkam high road,
Nungambakkam, Chennai-600034.
Landmark: Near palm grove hotel, Nungambakkam.
INTERVIEW TIMING:
10.00 AM to 5 PM (Monday - Saturday)

Regards,
Ram
Human Resources
Zealous Services
9941583409


Competencies/Skill sets for this job

Bpo Customer Support Call Centre Operations Night Working

Job Posted By

About Organisation

Zealous Services