Country Head - Enterprise Wide IT

  • Navi Mumbai
  • Confidential
  • 18-24 years
  • 15 Mar 2015

  • IT/ Information Technology

  • IT/ Technology - Telecom Software
Job Description

    Key Responsibilities:
    1. Manage relations with the associated business functions and other senior leaders in the organization.
    2. Proactively identify and provide solutions for associated business functions.
    3. Scope of this role: HR, FC&A, India wide Office Infrastructure, Mobile enterprise devices and apps.
    4. Architect/ Design the Enterprise IT Eco system (ENTERPRISE WIDE IT) and service the OSS/ BSS organization to ensure organizational objectives and metrics are met (inclusive of Revenue, Profit, Utilization, Innovation, Client Satisfaction).
    5. Drive/Support large scale implementation pursuits within cross disciplinary teams.
    6. Effectively manage escalations while building/ strengthening interfaces and teams
    7. Establish sustainable and measurable internal standardization programs and productized services that drive increased On Time/Budget delivery results.
    8. Management of assigned Project, Program, and Delivery Managers, including performance management (coaching, performance reviews, training, calibration processes, career management and rewards/ recognitions)

    Qualification and Work Experience

    Qualification: B.E./B.Tech. (Mandatory) from premier institutes
    Work experience: (Minimum: 18 yrs- Maximum: 24 yrs)

    1. 15+ years of overall ENTERPRISE WIDE IT experience in the software or professional services industry and 7 years of ENTERPRISE WIDE IT Services and Delivery experience with prior Management roles.
    2. Should have designed Enterprise IT ecosystem.
    3. Managed a team of 100 plus.
    4. Should have successful track record in designing and delivering ENTERPRISE WIDE IT projects enterprise wide.
    5. Familiarity with all the modules of ERP is a must.
    6. Should be well versed with Mobile devices and apps.

    Added advantage:
    1. Professional Certifications (in Telecom domain/technology/product) preferred.
    2. ENTERPRISE WIDE IT Certifications.
    3. Knowledge on Standards such as BPMN, eTOM, SID, TIP, TOGAF, TAM, ITIL etc.
    Competencies /Expertise Required (Functional & Behavioral) :
    1. Business acumen to oversee programs of various sizes and risk that span organizational boundaries, including multiple business units and multiple service partners/vendors.
    2. Exceptional leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers and team members
    3. Excellent interpersonal skills to interact & manage stakeholders
    4. Good communication skills - written and oral
    5. Good Analytical Skills


Competencies/Skill sets for this job

Well Versed Business Functions Apps

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