Business Consulting Manager - Customer Insights

ZS Associates
  • US-Other
  • Confidential
  • 6-8 years
  • 09 Jun 2015

  • Market Research, Consulting

  • Management Consulting
Job Description

* Significant direct client interaction, managing multiple (3-8) projects at a time;
* Motivate, coach and serve as a role model for teams of 2-4 people who provide key support and delivery of client projects;
* Design qualitative and quantitative methodologies and research instruments;
* Own responsibility for work product quality and relevance to client decisions;
* Update senior leaders and prepare and present the majority of client presentations;
* Establish or maintain ongoing client relationships with key decision makers that drive new business development;
* Scope and write proposals for new work;
* Internally, build relationships with colleagues working in the Expertise Centers (ECs), contributing to development of best-in-class research methodologies and approaches
* Provide thought leadership and innovation within projects and Customer Insights space
* Support development of firm capabilities and offerings (recruitment, training, internal initiatives)
Qualifications: * Bachelor's or Master's degree in any discipline, with a concentration in marketing research or marketing preferred, and a strong academic record of analytic work. Alternately, candidates may possess an MBA or PhD in marketing, decision sciences or related discipline with a business application. In lieu of an MBA/PhD, 8-10 years of relevant work experience may substitute.
* Approximately 6-8+ years of prior market research experience, preferably in the healthcare/pharmaceutical industry
* Record of successful and continued business development
* Ability to communicate clearly and effectively in oral and written form
* Strong decision-making skills and the ability to influence others
* Analytic problem solving skills, with an ability both to see the big picture and delve into details
* Excellent organization & planning skills

Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.

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ZS Associates