Responsible for defining and documenting architecture, capturing and documenting non-functional (architectural) requirements.
Provide technical leadership to project team to perform design to deployment related activities, provide guidance, perform reviews, prevent and resolve technical issues.
Support mixed infrastructure environment: Cisco CUCM 8.x/9.x/10.x Servers and virtualization environment.
Focus on process improvement, operational excellence, design/architecture, R&D, standardization, project budgetary/TCO analysis, etc.
Cisco Call Manager, Cisco Unity Connection.
Cisco Unified Contact Center Express (UCCX).
SIP Trunking between the CISCO and other PBX\'s.
Have a working knowledge of network infrastructure components that support the Unified communications solution, with Cisco on voice gateways, such as the following:
o Cisco Catalyst PoE Switches (3750 and 4006 Series).
o Cisco Integrated Services Routers (2800/2900 and 3800/3900 Series).
o Cisco VG200 Series Analog Gateways.
o Cisco CUBE and SIP networking.
Billing and CDR management systems.