*Monitoring, controlling and operating a multi-vendor Access Solution environment comprised of Citrix XenApp, Appsense, Thinprint, RSA Ace, Windows File Clusters, Edgesight .
*Analyzing first level problems for all systems.
*System recovery, patching
* The ability to identify, troubleshoot, resolve, and communicate issues that affect Citrix and Windows related products.
* Windows XP/7 /8
* Networking Protocols knowledge
* Proven troubleshooting
* Comfortable with 24*7 Shift