Director - Public Relation (PR Agency)

FlySquare Solution
  • Delhi
  • 15-25 lakh
  • 13-23 years
  • 25 Mar 2015

  • Sales/ Business Development/ Account Management

  • Advertising/ PR/ Market Research/ Events
Job Description

Role and Responsibilities : -
1 Client Servicing and Retention
1. Championing improved service delivery for existing clients 2. Key advisory contact for Relationship Management with CEO/MD at the clients end
3. Advisory Lead on crisis
4. Ensure client retention, renewals and timely collections
5. Managing client goal sheet with the team heads
6. Driving the client reviews with the teams on timely basis
7. Evolving media efficiency quotient within the branch 8. Productivity management of the teams
9. Ensuring client satisfaction levels at minimum 4 on the scale of 1 to 5 (one being lowest and 5 highest)

2 Team Management
1. Ensuring support and direction to the team on improving productivity
2. Reviewing team performance on client and conduct load assessment
3. Ensuring timely reviews of performance on the KRAs with constructive feedback
4. Team engagement and motivation
5. Identifying training needs and intimating the training team for further action and plan

3 New Business Development
1. Driving revenue through NBD and VAS
2. Increase branch clients in different sectors and verticals
3. NBD presentation and ideation

Competencies/Skill sets for this job

Public Relation Training Advisory Productivity Business Development

Job Posted By

About Organisation

FlySquare Solution