Calypso Support Analyst

Career Soft Solutions
  • Bangalore
  • Confidential
  • 4-9 years
  • 25 May 2015

  • Business Analytics, IT/ Information Technology

  • Financial Services/ Capital Markets, Banking - Corporate
Job Description

Job Description :

# Closely work with client partners, and development teams to serve L1 support.
# Good experience of Product support role, Proactive behavior to take next steps such informing important stake holders, Business users.
# You will provide support to production system of Calypso for the different instances.
# Analyze issues, find resolution and update relative teams to find long term Solution for any such arising.
# Resolve the batch issues (daily, monthly) when reported, investigate the reported problems around the infrastructure on which Calypso is hosted.
# Perform critical release support during major deployments, binary upgrade, migration etc.
# Broad based experience with capital market domain.
# Good understanding of asset classes Fixed Income, Equities, Derivatives, FX.
# Good understanding of Back Office Operations. This includes Trade life-cycle, corporate actions, confirmations, transfers, settlements, accounting, reporting, reconciliation.
# Should be well versed with analytical skills to asses the need of hour and act proactively.
# Knowledge of business process and post trade processing.
# Ability to analyze issues reported in the batches scheduled to run, take appropriate decisions and instruct the batch monitoring team to execute the decisions given.
# Very good understanding of Calypso deployment in a UNIX environment considering performance, space utilization, data base needs, integration with external peripheral systems.
# Strong UNIX scripting skills needed for creating shell scripts and debugging of scheduler scripts.
# Understand how to debug and diagnose problems related to schedulers that trigger batch jobs.
# Good understanding of Calypso Scheduler, Tasks Workflows, SDI's, Settlements, transfers, messages, reporting framework and configurations.
# Experience and working knowledge of tracking P1, P2 issues.
# Strong understanding of incident and problem management processes.
# Good Interpersonal skills, written & verbal communication skills.
# Ability to lead and guide a small team.
# Exposure to working with International clients and cross cultural teams.
# Liaison with multiple stakeholders including senior management of client organization.
# Must be able to work in flexible hours to accommodate global client demands as needed both domestically & internationally.

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