Business Process Manager

Resource Weaver HR Consulting Private Limited
  • Bangalore
  • Confidential
  • 10-15 years
  • 16 Jun 2015

  • Business Analytics

  • IT/ Technology - Software/ Services
Job Description

10+years experience in IT Infrastructure environment / IDC environment with experience various functions

At least 4 years experience in Business process Architect.

Aware of Rapidly changing market conditions and improve business processes by eliminating defects and enhancing quality while achieving and maintaining optimal levels of process performance.

Acting as end to end owner for IDC processes creation, process re-engineering, process adherence, compliance measurement , improvement and internal / external customer satisfaction

Studying ASIS process being followed in IDC, suggest and implement the process in discussion with functional owners.

Influencing cross functional team members and having self-leadership in driving end to end IDC process improvement.

Working closely with the functional owners to deliver their vision for process improvement

Establishing process performance objectives

Creating KPIs to measure the success of the processes

Selecting and identifying the owners of sub-processes

Being a driving force for process behavior change by displaying a motivational impatience for results

Voluntary certifications available, such as the Certified Business Analysis Professional credential, ITIL certified, ETOM Certified (preferred)

Knowledge of data process modeling, familiarity with business process design and business operating procedures

Job Posted By

Rakshith .
Team Lead