1. Defines and documents customer business functions and processes.
2. Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
3. Acts as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and other governmental organizations in the analysis, design, configuration, testing and maintenance of case management systems to ensure optimal operational performance.
Experience in Insurance Domain (P&C) - Non Life.
Preferably in Auto Sector.
Qualifications:BE / B Tech / ME / M Tech / MCA