Branch Head ( Senior Manager/ AVP) - Leading bank

Quotient Consultancy
  • Pune
  • Confidential
  • 5-10 years
  • 13 May 2015

  • Operations, Sales/ Business Development/ Account Management

  • Banking - Retail
Job Description

Branch Head Retail Branch Banking

Lead a result oriented team and is responsible for managing the Branch Profitability,

ensuring high quality service and Customer Relationship Management

Own all branch-banking objectives and overall branch supervision

Ensure achievement of overall Branch Targets by generating business and cross sales

Key Customer Relationship Management & supervision of all High Net Worth

customer programs

Ensure all components of the branch sales model function as per design

Complaints Handling

Review Branch Operations reports

Branch Merchandising & co-ordination with Marketing at product level

Review vault register

Review Suspense & Dummy accounts

Ensure compliance with Banking rules, Regulations & Procedures

Periodic review of progress vs. objectives

Ensure clarity of Business objectives among staff

Candidate must possess at least MBA, PGDBM, PGDBA

At least 5 year(s) of working experience in the related field is required for this position

Sales / Marketing skills

Team Management Skills

Interpersonal & Influencing skills

Good Relationship Management Skills

Knowledge of the Banking Industry & Financial Markets

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Quotient Consultancy