Upkeep of the Branch and ATM Profit & Loss and Balance Sheet Management of the branch
Tracking and monitoring daily productivity and book movement of the branch
Liability generation & New Business development (CASA acquisition)
Cross Sell of various Third party products and Asset products
Maintaining & deepening relationship with HNI customers
Ensure Branch headcount budget are on-board
Adherence of YES Values driven via Yes Personality standards & Work commitment
Effective Team Management and building Team Spirit
Learning & skill development of the team
Ensure Role clarity to employees in the branch and manage attrition
Ensure that the BEST template is fully updated
Ensure that BELT is conducted on timely basis
Comply with Banks policies and processes
Conduct customer engagement programs and marketing events.
Drive Employee Engagement activities in the branch
Thorough knowledge of daily banking operations and products and services
Timely communication of relevant information to the Branch employees for the smooth functioning of the Branch
Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns
Ensure comprehensive compliance with all regulatory and statutory requirements as relevant for the branch and for various product and services
Awareness of ISO 9001:2000 standards & meet/exceed set quality parameters conforming to the standards
Ensure safety and security of Bank and customer's assets
Ensure Audit related deliverables both internal and external are met as per the prescribed norms
Ensure timely submission of MIS reports
100% allocation of Service RM codes and quarterly review.
Training of KYC/AML on a monthly basis.
Proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval.