Application Manager Diagnostics

IndiHire HR Consultants Pvt. Ltd.
  • Delhi
  • 10-15 lakh
  • 3-7 years
  • 21 Oct 2015

  • After Sales Service - Product

  • Pharmaceuticals/ Life Sciences/ Clinical Research
Job Description

The Application Specialist will efficiently provide technical support solutions including Product training to customer and sales after installation, corrective, pre-emptive and proactive maintenance.

Masters degree or equivalent in Science(Microbiology / Biochemistry) relevant experience required.

Practical experience of interfacing with customers preferred with 3- 7 years in the diagnostics domain.

The other responsibilities include;

Provide superior customer service, through applying effective communication skills in order to build loyalty while proactively managing and resolving high- stress situations

Delight our customers by providing support including training, Troubleshooting,and following-up, and closing calls

Competencies/Skill sets for this job

Application Manager Support Training Microbiology Maintenance

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