Job Title Business Development Manager -- CORPORATE
Reports Functionally To : Business Development Director
Reports Administratively To : Business Development Director
Works Closely with : Medical Team, International Operations Team, Finance, Global Knowledge
Support Centre Team, Human Resources and Medical Services Team
Direct Reports : N/A
A. Overall Purpose Of The Job (Brief description of the primary purpose of this position)
The Company aims to be a global and leading provider of medical and travel security risk services to key target client segments. This position is responsible for achieving individual sale targets and including related KPIs as well as annual budgeted sales margin.
B. Key Responsibilities (Critical responsibilities and skills of this position, listed in order of importance)
Responsible for achieving individual sale targets and including related KPIs as well as annual budgeted sales margin.
Responsibilities will include the ownership of the market segments, promoting all lines of our products and services solutions with the support of our in-house experts and to ensure the delivery of these quality services to corporate clients.
Bring in new business via high activity levels, extensive networking. Provide excellent consultative sales approach, which enable to foster relations with senior personnels in different corporates.
Formulate sales strategies and action plans to develop new business opportunities, generate revenue growth and achieve gross profit targets.
Implement and coordinate market promotional activities for relevant market segments.
Maximize sales and growth opportunities from existing customers assigned through education and promotion of the range of services offered to the stakeholders of the clients including but not limited to HR Managers / Director, business travelers, expatriates & senior executives.
Develop and execute account management plans targeted at ensuring retention of existing customers.
Monitor the clients' satisfaction level and provide to the company any client's feedback on how we can enhance our service. In case of a compliant filed by member or client, proactively work with operation team and the management team to identify the issues and develop solutions to address the issue identified and take the ownership to work with Head -- Corporate Solutions, South India and Business Development Director -- Corporate Solutions to respond to the client in a professional manner.
To work within and adhere to all Company's policies and procedures.
To carry out any other reasonable duties as requested by the line manager and other senior management members.
C. Job Profile
Required Skills and Knowledge (Brief description of technical knowledge or skills needed to perform the job)
Skills / Knowledge: IT literate and proficient in the use of computer software including Microsoft Outlook, Excel, Power Point.
Persuasive, articulate and able to work with and influence people at all levels, diverse background/
industries and personalities.
Self motivated and possess aggressive sales personality that helps in achieving quantitative results.
Able to work in a calm, logical and professional manner at all times.
Good organizational and administrative skills.
Creative & out of the box thinking.
Report writing skills.
Required Competencies (Critical behaviors necessary to successfully perform the job)
Actively listens and seeks information, identifies customer/client need and checks understanding, builds rapport, develops relationships with key customers/clients, confident in building relationships at all levels.
Excellent written & oral communication in English; good knowledge of local language.
Actively listens, checks understanding, uses language and tone appropriate for the audience, expresses ideas clearly and logically.
Ethics and Values
Adheres to the company's Core Values and beliefs during both good and bad times; acts in line with those values.
Ability to work under pressure
Able to work under pressure to meet deadlines. Uses positive and constructive coping strategies when under pressure. At all times conducts oneself professionally to reflect positively on the profession he/she represents.
Initiative and Innovation
Proactive, generates creative solutions, uses different approaches to resolve issues, generates ideas for improvement, and takes productive action(s) without being asked.
Uses logic and methods to solve difficult problems with effective solutions; probes all sources for answers; can see hidden problems; is good at honest analysis; looks beyond the obvious and doesn't stop at first answers.
Good Negotiating skills
Ability to negotiate skillfully in tough situations with both internal and external groups; make winning negotiations; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to facilitiate negotiations.
Effectively sets and achieves realistic goals, monitors own progress and assesses quality, develops and follows action plans, seeks feedback and modifies accordingly.
Required Qualifications (Brief description of the educational background needed to perform the job)
Minimum graduate (any stream).
Post Graduation will be preferable.
Required Languages (Brief description of the language skills needed to perform the job)
Excellent oral and written English communication and good knowledge of local language.
Travel / Rotation Requirements (Brief description of any travel or rotation requirements)
As and when required.