Asst. Manager / Manager For A Leading KPO

Kelly Services
  • Noida
  • 10-15 lakh
  • 4-9 years
  • 159 Views
  • 25 Mar 2015
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  • Business Analytics

  • KPO/ Analytics
Job Description

Lead one or more project teams, guiding team(s) on all aspects including scoping, timelines, content, client engagement.
Deliver high quality, client-ready output consistently; identify risks / issues and escalate to the reporting manager in a timely manner.
Contribute to different organisational tasks such as hiring, training and other organisational initiatives
Understand research objectives based on client type and accordingly design/define the work approach; project scope and timelines
Responsible for the quality of the work being done in the team; Review work thoroughly to ensure consistently high quality output, value addition and adherence to timelines; be able to judge required level of own involvement on projects, execute parts of projects if situation so demands
Provide analysts with effective verbal/ written feedback; counsel analysts on technical as well as business skills and guide them on best practices

Role Expectations:
Through knowledge of various secondary and primary research methodologies (including databases such as DialogPro, Thomson, Factiva and Bloomberg)
Understanding of industry dynamics such as KPIs and frameworks such as SWOT analysis, Porters Five Forces and GE-McKinsey Matrix
Potential of handling a large team.
Result oriented, self driven, solution seeker
Excellent communication skills, both written and verbal
Ability to do multitasking with ease
Ability to take tough decisions with reasoning and logic
Patient, calm and composed demeanor
Quick grasp and ability to think on the feet

Work Experience:
5 to 8 years of experience in business research (Health / Pharma / Life sciences / Medical


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Kelly Services