Installation & Implemenattion - Cisco / Avaya/ NICE (customer Support)

i Quest Consultants
  • Pune
  • 10-15 lakh
  • 4-8 years
  • 327 Views
  • 11 May 2015
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  • IT/ Information Technology

  • Telecom/ Mobile Operator/ ISP/ Telecom Vendor
Job Description

PFB the JD:
1. Thorough understanding of hardware, OS, Telephony, SQL and different software
2. Installation & implementation of CISCO /AVAYA/NICE product
3. Understanding Delivery working model & terms
4. Excellent communication and problem solving skills
5. Team Player -Proven ability to work in a team environment
6. Ability to communicate with multi-cultural teams in other countries
7. High customer service orientation.
8. Able to learn and adapt a new technology independently and fast
9. Able to work in dynamic environments.
10. Works methodologically and follows process.

Education:
1. BS in Computer Science, Electrical Engineering or related technical degree preferred.
2. Nice Perform certification preferred
3. CCNA and MCSE certifications preferred.
4. HP, Dell, VMWare and Citrix certifications are a plus


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i Quest Consultants