Associate Manager

Industrial Personnel Network
  • Delhi
  • Confidential
  • 6-8 years
  • 123 Views
  • 10 Jun 2015
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  • Project/ Program Management IT

  • IT/ Technology - Hardware & Networking, IT/ Technology - Telecom Software, IT/ Technology - Data Center/ Manage Infrastructure Services
Job Description

Job Purpose / Role:

Handling Infrastructure operations and User support Global Part Center

Key Responsibilities:

* SLA based support and services at Global Part Center.
* Ensure all user issues are resolved within agreed timelines & resource.
* Implementation of new infrastructure and up gradation at Global Part Center.
* Payment coordination for Vendors.
* Comply with the process and IS policies.
* Interaction with users for taking feedbacks and making SIP's

BACKGROUND / COMPETENCIES/ CREDENTIALS:

Essential Education Background :

* B.Tech
* Computer Science or Electronics / Telecom

Desired Education Background :

* MBA ( Not Mandatory )
* IT / Operation

Desired Technical / Functional Competencies :

Know-how of End user systems and Network devices ( wired and wireless). Barcode Scanning devices etc
Proficient in use of MS Office and MS Project

Desired Behavioral Competencies:

* Team Worker
* Keen to learn, Good knowledge on MS office.

Other Desired Experience / Requirements (if any) :

* Experience in User handling
* Certification in ITIL

Age - 28 to 32 yrs


Competencies/Skill sets for this job

Ms Office Ms Project User Support Sip Network Devices Telecom

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About Organisation

Industrial Personnel Network