Associate Director

  • Bangalore
  • Confidential
  • 9-14 years
  • 15 Oct 2015

  • Operations

  • BPO/ ITES/ Call Centers
Job Description

Role & Responsibilities :

- Own, manage and contribute to multiple consulting assignments through project conceptualization and delivery plan

- Manage client relations and build business pipeline, nurture and grow new clients

- Create market opportunities for business development for through networking, innovative means and working on building proposals

- Manage manpower allocation optimally utilizing existing skills and competencies, team engagement and project budget and cost

- Mentor and guide by managing project teams- aspirations, needs and expectations and help them grow and deliver quality projects

- Display a capability of managing larger responsibilities in the organization and identifying totally with its values

- Should be willing to face challenges, take risks and be creative in finding solutions and take decisions evaluating their implications in the long term

- Manage the career aspirations and personal growth of reporting team members

- Facilitate frequent interaction amongst direct reports and their respective teams by being more approachable and empathetic

- Constantly keep updating knowledge base in areas that are relevant to business and also ensure that the teams below go through training as and when necessary

- Meet delivery targets every quarter

Required Skills :

- Expertise required in advisory engagements like global in house center design, digital transformation, sourcing strategy, start up tracking & due diligence, to research based solutions like benchmarking and competitive landscape analysis, and advisory support activities like project management, bid and administrative support.

- Good understanding of business and operating market

- Experience and rigor in consulting and research methodologies and frameworks

- Ability in managing multiple projects simultaneously

- Participate in organizational activities and initiatives (hiring, process improvement, knowledge management etc.)

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