The successful candidate will lead a team which ensures that our financial operations are prepared for our continued expansion and reports into Senior Manager, Global FinOps AP .
This will include managing a team that works with our Retail partners, finance, transportation, fulfillment center operations teams to ensure we service our vendors in a manner fitting with our "Customer Obsession" philosophy.
The FinOps Manager - AP is responsible for smooth operations of WW Vendor Payables operations at which includes Vendor-setup, Inventory, Non-Inventory and Other Vendor Payables activities . This position will be responsible for a vertical in Accounts Payable
Operations including: hiring, training, and employee development; managing group workload and establishing priorities ; ensuring existing policies and procedures are followed; managing annual performance targets and operating budget; creating and monitoring appropriate performance metrics .
This position will also act as an escalation point in resolving complex outstanding issues with internal and external business partners.
10+ or more years of post-qualification experience in Shared Services, Accounts Payable
Past experience in effectively managing groups of at least 100 - 120 associates.
Strong Customer focus (both Internal / External).
A work ethic based on a strong desire to exceed expectations.
Strong interpersonal skills including written and oral communication skills.
Expertise in Six Sigma defect reduction techniques (DMAIC, etc.)
Retail industry experience (Preferred)
Experience using Oracle Financial Applications (Preferred)
Retail industry experience
Experience using Oracle Financial Applications
Leading and developing a team of circa 80 AP Analysts/AP Specialists, 5+ Operational managers across payables process
Drive development and expansion of systems and processes required to execute on-time payments to Vendors
Owns defining / adhering to policies related to AP and drive consistency with entities globally.
Solving complex customer/vendor issues and proactively heading off negative service trends. Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures.
Build and monitor performance metrics, with principal focus on ensuring on-time payments, cost out initiatives and estimating future headcount growth by country
Drive the expansion of self-service functionality in order to improve vendor experience and reduce manual processes
Maintain weekly and monthly communications and metrics reporting with Director and VP level business partners in Digital business and finance teams.