Assistant Manager - Training (Leading BPO)

IRIS Corporate Solutions Private Limited.
  • Gurgaon
  • Confidential
  • 6-9 years
  • 10 Jun 2015

  • Training/ Learning & Development

  • BPO/ ITES/ Call Centers
Job Description

Deliver and facilitates new hire,refresher training and skill based behavioral training

Creating specific training programme (skill and process)

Conducting training need analysis

Designing and implementing strategic training plan on process and behavioral training

Opening is for UK Collection process,Need someone who is currently handling a team as this is a people management role.

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