Process Architect with Leading MNC

2COMS Consulting Pvt. Ltd.
  • Pune
  • 10-13 lakh
  • 7-12 years
  • Views
  • 12 Oct 2016

  • Quality Control - Product/ Process, Operations

  • BPO/ ITES/ Call Centers
Job Description

Please note this would be a contractual role for 1.5 yrs.

Exp: 7+ Years

Candidates should Apply who are currently working with financial institutions or utility companies.

At a high level, the responsibilities will include:

  • Analyse, design and maintain new and existing business processes;
  • Take an active role in leading meetings to drive decision making encompassing processes related to a specific business area;
  • Drive business change initiatives with Process Owners, business stakeholders and the broader community to maximise our product and services portfolio;
  • Work with IT Solution Architects to translate business requirements into Solution requirements;
  • Participate in effective transitioning of the requirements to IT, Continuous Improvement/Optimisation and the business, to ensure value-driven outcomes are achieved (particularly Critical-to-Customer and Critical-to-Quality metrics);
  • Lead design reviews, in particular reviews of prototypes, and other requirements work products to ensure they fulfil the requirements.

This is highly influential roles, and will work with senior stakeholders to design our business process to ensure we are operating in an optimised environment. The successful candidates will be excited by a challenging role, have the ability to stay calm under pressure and be determined to drive changes throughout the business, in a highly collaborative environment.

An extensive history of process management and improvement, as well as establishing process control frameworks;
Process modelling and development skills;
Strong stakeholder management;
Experience working and leading in a fast paced project environment

Competencies/Skill sets for this job

Process Management Process Improvement Process Modeling

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About Organisation

2COMS Consulting Pvt. Ltd.