Assistant General Manager - Training (Healthcare)

Lakshya Recruitment Solutions Private Limited
  • Delhi, Mumbai
  • 12-17 lakh
  • 8-12 years
  • 30 Mar 2015

  • Training/ Learning & Development

  • BPO/ ITES/ Call Centers
Job Description

Job Responsibilities.

Training Need Analysis & Planning.
Content Development.
Training Delivery & Facilitation.
Training Partner Management.
Post Training Effectiveness Evaluation.
Design, development and delivery of product training programs to new joiners and junior executives.
Should connect with all the stakeholders, especially Business Head, Line Managers and others to identify the training needs.
Prepare calendar for conducting training programs.
Managing costs to be within budget; effective and efficient utilization of all resources.
Training initiatives to bring cost/ TAT reduction.
Responsible for operations and hiring time table adherence and meeting deadlines effective planning and adjusting to scheduling issues to handle transitions and ramp ups.
Prepare calendar for conducting training programs.
Work experience into BPO/ITES is mandatory.

Desired Profile

Nearly 8-10 years of experience, with about 5 to 7 years of experience in the delivery of training programs.
Excellent communication skills
People Management skills
Strong Leadership skills
Effective communication skills.
Should be a person with demonstrated capacity to innovate, restructure and
Efficiency and Effectiveness to maintain standards in the Process Training team.
Should have extensive exposure into Healthcare domain.
Should be open to work in 24*7.
Should be open to work in Midnight shifts during weekdays.
Should be open for weekly travel across locations.
Certification in Healthcare training would be preferred.
Candidate should be comfortable working in 24*7 Shifts

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