Assistant General Manager - Payment Operations

Avtar Career Creators
  • Chennai
  • 10-20 lakh
  • 8-13 years
  • 29 May 2015

  • Senior Management-Operation

  • BPO/ ITES/ Call Centers
Job Description

End to end Payments Operations Process
Direct and control operations of the Payments team (Sanctions Alert Processing, Payments) and ensure that the established service standards are met
Ensure adherence of all controls and procedures as detailed in the DOI
Identify training needs and suitably implement them for the benefit of the entire unit
Assist in coordinating, facilitating and promoting understanding of operational risk and in implementation and management of OR within the Unit
Ensure that all transactions must be processed within the TAT agreed with CPC in the SLA

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Avtar Career Creators