AGM - Service

Industrial Personnel Network
  • Mumbai
  • Confidential
  • 10-15 years
  • 190 Views
  • 22 Jun 2015
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  • Sales & Marketing

  • Automobile/ Auto Components
Job Description

Overall coordination of Customer Service initiatives IN WEST ZONE particularly for rural market dealerships which includes:-
Service Promotional activities- Planning and monitoring CRM & CSI monitoring, analysis and Improvement.
Candidate must be Graduate preferably an Engineer with min. 15 years of experience (10-12 years in case of Engineer with MBA) with either same/similar products and services.
Should understand segment well and customers buying procedures and processes


Competencies/Skill sets for this job

Customer Service Promotional Activities Sales & Marketing

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About Organisation

Industrial Personnel Network