Assistant/ Deputy Manager - Collection

Serviam Consultancy Services
  • Delhi, Mumbai
  • Confidential
  • 4-9 years
  • 503 Views
  • 28 Nov 2015
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  • Finance/ Accounts

  • Banking - Corporate, Financial Services/ Capital Markets, Accounting/ Taxation/ Audit
Job Description

Main purpose : This role exists to ensure the effective and efficient processing of all credit management related processes within the shared services model of Re:Sources India.

Key account-abilities :

The Key account-abilities of this role are to ensure all:

- Co-ordination & follow-up with Clients for collection clients for a resolutions of- Regular Meeting with disputes (if any)

- Management of credit processes and aged debtor controls (if applicable to brand and within brand agreed debt regimes)

- Co-ordination with client servicing team to expedite dispute resolution and ensure timely collections.

- Resolution of all issues that relate to AR are completed in a timely and efficient manner

- Collection of all agency monies are completed within the AR monthly timetables

- Resolution of all issues that relate to AR are completed in a timely and efficient manner reporting as appropriate- Providing exception accounts and ensure Legal recovery- Monitor all delinquent is completed

- Monitor all client New Account applications are processed and credit limits are approved in a timely manner details and certificates.- Getting TDS deduction

- Business Compliance Ensure a sound understanding of, demonstrate commitment to & comply with all statutory and Publicis Groupe Policies relevant to your role & all activities undertaken in that role.

- Personal & Team Account-abilities Actively develop and maintain strong working relationships with all Re:Sources personnel both at a interpersonal level and across all business processes within the wider business environment.

- Actively maintain communication and behavior standards that foster a culture of strong customer and service excellence both within Re:Sources and across all customer and supplier organizations.

Key relationships (internal &/or external) :

Personnel- Agency

Clients Personnel- Agency

- Clients

- Internal Resources Team

Key competencies : The key competencies of this role would be an understanding of financial credit control and invoicing data using both spreadsheet and systems controls.

Experience/Qualifications : years in collections, - 4-6 operations / credit control environment

- MBA/M.Com/B.Com

Knowledge :

- Business Tax Regulation

- Invoice Management

- Control Credit

- Collection Processes - Money

Skills (including technology) :

- Senior Excel and Word Skills

- Financial Systems Skills

Attributes/behaviors :

- Strong ability to work across multiple customers

- Excellent attention to financial detail written and verbal- Strong communication skills

- Strong influencing communication skills

- Passion to get Results


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Serviam Consultancy Services