Person should have managed and experience in:-
Operations, Store Management,
Channel sales,Admin, Sales,
Customer Interaction and complaints,
vendor manageemnt, SCM, Logistics,
Sales & Distribution
To acquire customers and achieve sales targets as per plan. Keep and Grow customers.
Achieve cost optimisation and productivity standards.
Conduct Business reviews to monitor the performance against the sales plans and targets for the Sales and Distribution operations organization. Lead the Direct Sales, Stores and Mass Trade channels and provide clear objectives, daily tasks and functional responsibilities to the team.
Analyse market shares across verticals and product offerings and benchmarking against competition to devise strategies for achieving market leadership.
Take inputs from State Functional team for Trade Promotion, Engagement & Marketing activities, which include rewards & recognition programs, loyalty programs, in/out shop promotions calendar.
Supervision of day-to-day operations of the Centre.
Ensure adherence to all SOPs, statutory compliances (liaison with Govt. officials) & commercial controls.
Strategize and implement action to launch products and services.
Manage Customer life-cycle; ensure service delivery and product availability at network outlets.
Engage the customers through client engagement programs and being a consultant to them creating an exciting environment to maximize every customer visit.
To build an achievement oriented strong team of committed and motivated manpower.
To be involved in hiring and selection of Direct Sales channel partners, on-boarding and termination.
Instil RIL Values and motivate team members to achieve higher performance levels
Faciliate development of team members by training and coaching team members on the job and grooming them for higher responsibilities.
Manage relationships with strategic partners to ensure steady pipeline of resources.
Candidate should have excellent Project Management Experience handling Large Team & Good Leadership Capabilities & Communication skills.
Should have experience in P&L
Should have Services Orientation handling Logistics, distribution & supplies.