Department : After-Sales- Marketing
Experience : 2 -- 6 years
Qualification : Any Graduate/ Post Graduate (Management)in any field
Engineers -- added advantage
Language Fluency : English
Job profile :
* Design & develop annual service and parts marketing plan
* Execute and monitor HQ and retail compliance to service & parts marketing plan
* After-Sales service products -- Develop social media promotion plan for service & parts; execute and monitor effectiveness of social media plan.
* Customer engagement initiatives -- Develop strategy and action plan to enhance customer ownership experience.
* Social Media Promotion -- Develop social media promotion plan for service & parts; executive and monitor effectiveness of social media plan.
* Implementation of marketing campaigns, service camps & concept implementation -- planning, budgeting, development, implementation and monitoring.
* After- Sales Marketing Budget - manage & control After-Sales Marketing budget for HQ and retail sector.
* Marketing Material -- Vendor Management, material Sourcing and logistics for marketing material.
* Support Dealers for their Workshop CI elements, posters, banners, customer info. Display boards, advertisements.