Area Executive - Chain of Skin Care Clinics

Innosearch Consultants
  • Bangalore
  • 10-15 lakh
  • 5-10 years
  • 07 Apr 2015

  • Customer Service

  • Hospitals/ Health Care
Job Description

To work as Area Executive with responsibility for upto 6 Stores/Kiosks operated by this Leading Brand ( Pan India Chain ) of Skin Care Clinics. As Area Executive, you would report to the City Manager. Your primary responsibility would be to "own" the cluster of stores / kiosks and deliver improved quality of Customer Satisfaction and drive profitability at the clinic level. You will focus on running the business efficiently and ensure service excellence through excellent Client Management, Customer Feedback and Service Quality Mystery Audit. You will be responsible for management of operating costs and be expected to keep them within budgeted targets.You will lead and motivate your Team in performing their tasks to achieve the overall objectives of the Brand and its specific targets for your Stores / Kiosks.

You are a graduate in any discipline with an MBA from a reputed institute. You have had atleast five years of experience with a multi store operation in F & B, Restaurants, Retail, Healthcare, Diagnostic Clinics, Specialty Clinics and such operations. You have grown in this field and have experience with managing atleast 2 or 3 stores and are responsible for their performance and profitability. You are comfortable in the use of computers and business software in day to day work. You are a good leader of people and can manage a Team well. You are focused on results and take pride in outperforming targets set for you. You are a resident of Bangalore or have no issues with relocating to Bangalore to take up this assignment.

Competencies/Skill sets for this job

Skin Care Quality Client Management Mystery Audit Service Quality

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Innosearch Consultants