Virtual Relationship Manager - Contact Centre

Quotient Consultancy
  • Mumbai
  • Confidential
  • 2-7 years
  • Views
  • 01 Feb 2018

  • Finance/ Accounts

  • Banking - Retail
Job Description

JD: - Develops new and expands existing High Net worth Customer relationships for liabilities over the phone. - Ensures high levels of customer service orientation and application of bank policy. - Cross sells existing bank products to customers. - Informs customers of new products or product enhancements to further expand the banking relationship. - Maintains complete relationship record for assigned customer accounts. - Tracks customer complaints/queries and turnaround times for customer satisfaction. Job Requirements: - Must possess excellent communication skills - Should be flexible working on rotational shifts and rotational week offs model. - Should be residing in Central/ Harbor suburbs of Mumbai.


Job Posted By

Amogha .
HR MANAGER

About Organisation

Quotient Consultancy