Training Manager

Talpro
  • Hyderabad
  • 16-30 lakh
  • 8-13 years
  • Views
  • 26 Apr 2017

  • Sales/ Business Development/ Account Management

  • IT/ Technology - Software/ Services
Job Description

Manage a team of Training Specialists and support worldwide network of Trainers across different languages and processes within TRMS.

Determine Training needs by analyzing quality impacting issue and derive a plan of action to drive improvement

Facilitate the execution of HC scaling up efforts in TRMS across different geographies and languages.

Contribute to and influence the prioritization of key quality improving project entries and process improvement project opportunities driven by Training Team

Ensure effective delivery of Training and facilitate communication between learners, trainers and instructional designers

Drive improvements in training performance by innovating and sharing best practices globally.

Liaison with Recruitment, Workflow and the Operations Team to update and publish Training Calendar for the responsible Functions/Depts

Own the reporting and communication of training performance metrics to all the relevant Stakeholders.

Management of Trainer and Training room capacity based on capacity goals and targets. Providing an annual, two and three year view.

Facilitate continuous development of trainers and facilitators to support various learning initiatives

Work towards succession planning to ensure seamless growth in team

Identify and provide support and guidance to Temporary trainers

Evaluate the effectiveness of training activities in relation to business goals and suggest changes

Identify progressive tools and technology enablers that will improve effectiveness of training classes.

1. Basic Qualifications

- 4+ years of Training Management experience (should be in a Team Management role and must have Project Management experience)

- Experience of conducting Training Needs Analysis and carrying out all activities in the Training Cycle: Identify, Design, Delivery, Evaluation

- Excellent verbal and written communication skills

- Experience of implementing a wide range of Change management and process improvement activities

- Able to develop and implement departments goals and strategies based on broader organizational goals

- Excellent Classroom Management and Facilitation Skills

- Superior judgment, diplomacy, and tact, with a willingness to speak up in the midst of adversity

- Excellent interpersonal skills - ability to work and influence with multiple Training Team members/ Stakeholders across different TRMS sites globally

- Ability to analyze large volume of data points, identifying issues and recommend solutions

- Must be a College graduate (any Learning and development related course or certification will be a plus)

2. Preferred Qualifications

- 4+ years of Training Management experience (should be in a Team Management role and must have Project Management experience)

- Experience of conducting Training Needs Analysis and carrying out all activities in the Training Cycle: Identify, Design, Delivery, Evaluation

- Excellent verbal and written communication skills

- Experience of implementing a wide range of Change management and process improvement activities

- Able to develop and implement departments goals and strategies based on broader organizational goals

- Excellent Classroom Management and Facilitation Skills

- Superior judgment, diplomacy, and tact, with a willingness to speak up in the midst of adversity

- Excellent interpersonal skills - ability to work and influence with multiple Training Team members/ Stakeholders across different TRMS sites globally

- Ability to analyze large volume of data points, identifying issues and recommend solutions

- Must be a College graduate (any Learning and development related course or certification will be a plus)


Job Posted By

About Organisation

Talpro