Reviewing design verification plan, protocol and test reports for the
qualification of medical devices such as syringes and needles
Prepare error reports on a monthly basis and provide feedback and
conduct refresher and new training sessions
Design Newsletter for internal Communication
Identify areas for training requirement and create training documents
Determine the needs of end users of technical documentation.
Study product samples and talk with product designers and developers.
Work with technical staff to make products easier to use and thus need fewer instructions.
Organize and write supporting documents for products.
Use photographs, drawings, diagrams, animation, and charts that increase users
Select appropriate medium for message or audience, such as manuals or online videos.
Standardize content across platforms and media.
Gather usability feedback from customers, designers, and manufacturers.
Revise documents as new issues arise.
Actively involve in the user education program by educating the user community on new
concepts and software developments through social media, forums and release notes.
Conduct Demos to explain the product to the potential customers and users alike.