Technical Support

First Call H Resource P. Ltd
  • Mumbai
  • 10-12 lakh
  • 3-7 years
  • Views
  • 27 Feb 2017

  • Operations

  • BPO/ ITES/ Call Centers
Job Description

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.


Competencies/Skill sets for this job

Support Handset Troubleshoot

Job Posted By

About Organisation

First Call H Resource P. Ltd