Technical Support Engineer-Fidelis Security

Shalaka Management Services
  • Bangalore, Mumbai
  • 10-15 lakh
  • 3-8 years
  • Views
  • 07 Mar 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

- These are the tasks needs to be performed in Security application - Fidelis
- Ensure Fidelis IDS systems availability.
- Hygiene, Runbook activities to ensure the complete IDS operations
- Should have a good understanding of Signatures and ability to create one.
- Perform Software and Firmware upgrades
- Assist Security teams in Audit activities
- Integrate and monitor Threat intelligence feeds
- 1st Level triage and incident resolution
- Assist Network and Systems in issue resolution when appropriate
- Responsible to maintain 24/7 service to customers and reduce MTTR in case of service interruption


Competencies/Skill sets for this job

Audit Incident Resolution Security Ids

Job Posted By

Shyam Menon
Associate Director

About Organisation

Shalaka Management Services