Provide support on simple & complex orders (all order types) to the team
Provide day to day support to internal clients on:
1) Order Entry
2) Create & maintain Macros
3) MS Access projects
Perform final peer review on high risk orders and conduct RCA
Analyzes client data for accuracy and completeness.
Communicate with consultants and stakeholders regarding invoicing/order-related issues
Proficiently uses Excel in the course of analytical tasks related to Order Entry
Adheres to all standards and guidelines established for line of business.
Assumes ownership in tasks and ensures on-time completion
Independently self-qualify the results vs. standards & client expectations
Contributes to process documentation and software tools review as required
Attends and participates in both internal meetings and client meetings as required.
Contributes or Leads projects and assumes team tasks as necessary