Coordinating with teams consisting of development/engineering managers, security engineers, developers, quality assurance, project managers and business analysts.
Managing the team that provides security solutions (Digital Certificate Life Cycle Management Support, PKI Server Management, Message Secure Development and Secure Communications Application Support) for the bank.
Provides technical leadership and decision-making for this work unit. This position will also provide expertise as platform and process subject matter expert.
Managing work volume and to ensure service levels are met.
Taking ownership and accountability of issue escalation from business and technology partners.
Interacting with Lines of business, technology partners and vendors to identify additional opportunities for growth (both technical and headcount perspective).
Continuous monitoring of trends and metrics to assess the impact to platform, applications and staffing.
Represents organization and interfaces with different management levels and team members.
Work collaboratively with other managers within Enterprise Information Security; Systems support staff and other information technology units to continually increase the efficiency of processes and quality of service for banks customers/partners.
Creating a collaborative team environment for the development and support.
Responsible for coordinating and managing local offshore vendor projects out of the location.
Bachelor degree or higher and ten to twelve years related technical experience.
Five plus years of experience in leading and managing teams.
Experience managing software development / security engineering teams ranging from 10 to 15 team members.
In-depth working knowledge with three to five years working experience with Microsoft Windows or Linux / Java Development / Encryption Tools and Technologies.
In-depth working knowledge on security issues, risks and solutions
Knowledge of SDLC Methodology would be a plus
Ability to interact effectively with different teams and senior level management.
Proven ability to collaborate with vendors, business partners and global teams, initiate action, manage change, make high impact decisions and accept challenging assignments.
Proven experience in executing improvements to products and services
Strong customer service focus and clear commitment to corporate goals in past assignments.
Strong aptitude for problem solving leadership.
Strong analytical, communication, teamwork and interpersonal skills.
Able to foster robust working relationships with team.
Understanding and experience with metrics-based continuous process improvement programs desired
Appropriate and active Security (Examples: CISSP, CISM, CISA) and/or technical (MCSE, CCNA) certifications.
Advanced Microsoft Office software, hardware, operating system knowledge.