System Admin

Future Focus Infotech Pvt. Ltd.
  • Gurgaon
  • 2-4 lakh
  • 3-7 years
  • Views
  • 02 May 2018

  • IT/ Information Technology

  • Consumer Durables/ Semi Durables
Job Description

Work Location: Gurgaon Notice period:- Immediate to max 15 days Job Type: Third party payroll JD : Provide Support to operation team in Citrix environment. Coordinate with Customers client IT team in case of high severity issues. - Manage communication to customer and customers client in case of high severity issues. - Coordinate with cross function team and lead the bridge call for all kind of issues. - Maintain weekly, monthly & quarterly MIS for customer and its clients. - Maintain good relationship with customers end users, management & cross function tea Configure desktop and laptop as per the desktop/laptop standardization policies of CUSTOMER - Configuration of printers, data card, scanners, digital signatures etc. - Configuration of internet settings and proxy settings - Configuration of mail clients and troubleshooting mail client related issues - Troubleshoot and resolve desktop / laptop OS issues - Isolate system issues; diagnose standard software issues and report hardware issues to respective vendors - Troubleshooting printer / scanner related issues at users desktop/laptop and reporting hardware issues to vendors - Configure print queues for Servers / Users / Groups - Manage disk and folder sharing, and permission settings on desktops - Assist users in accessing applications based on standard SOPs - Installation and configuration of application clients (as per SOP provided by CUSTOMER) - Vendor co-ordination in terms of Call logging, tracking and closure for OEM calls pertain to hardware, software and networking support


Job Posted By

Akshay
Executive Delivery

About Organisation

Future Focus Infotech Pvt. Ltd.