Assisting the Project Manager by providing a technical project coordination role.
Liaising with relevant support teams for all clients to ensure they are informed about relevant progress and issues relating to Solaris server to be handed over for server management to ensure a smooth transition.
Providing coverage for BAU Unix Server Management teams when no billable project work is available.
Abiding by Change Management and Problem Management procedures, including complying with the Service Level Agreements as documented in the Problem Severity matrix.
To able to perform in 24 x 7 Environment in shift roaster.
To able to attend calls on calls basis whenever assigned.
Work with Change & Problem Management Tools.
Create regular reports for Management requirements.