State Head - Telecom Retail

Bull's Eye Consulting Partners
  • Mumbai, Pune
  • 13-16 lakh
  • 8-12 years
  • Views
  • 25 Jan 2017

  • Operations, Merchandising, Sales & Marketing

  • Telecom/ Mobile Operator/ ISP/ Telecom Vendor, Retail
Job Description

Primary Responsibilities:

Sales and Operations
• Monitor the profit and loss of the stores in the Cluster and meet the targets set
• Monitor the Stores in the Cluster for operational irregularities and take care of the same when they arise
• Ensure that the team functions properly and day-to-day requirement of the stores are met

Overseeing marketing campaign
• Overseeing implementation of marketing plans and campaigns for Stores in the Cluster
• Overseeing implementation of product launches
• Ensuring implementation of communication and promotional strategy across all Stores in the Cluster
• Ensuring smooth running of CRM/loyalty programs

Inventory Management
• Availability of Top Selling Brands at all times
• Ensuring optimum inventory levels are maintained while avoiding over-stocking
• No. of days of Inventory in Store is to be maintained as per norms
• Stock Shrinkage not to exceed specified norms
• Ensure provision of merchandise with an ideal level of quality at each store

Customer service Delivery
• Monitor quality of Customer Service demonstrated by Store Staff
• Tackle and resolve Customer escalations within specified timelines

People Management
• Drive Development of capabilities and competencies
• Develop second line for future higher roles
• Facilitate achievement of team & individual goals through highly engaged employees

Competition Mapping
• To conduct regular Competition studies and report the insights to management

Acquisitions & Roll Outs
• Ensure Roll out of Stores in the Cluster as per the targeted no.
• Drive Shop in the Box as per the Business Plan

Qualifications

Bachelor degree is must.
Master degree is preferred in general management/retail management


Job Posted By

Brahmleen Kaur
Sr Partner - Talent Acquisition

About Organisation

Bull's Eye Consulting Partners