Sr. account Manager (Training & operation) K-12 Segment

S Chand and Company Pvt Ltd
  • Delhi, Noida
  • 10-11 lakh
  • 4-9 years
  • Views
  • 21 Mar 2017

  • Training/ Learning & Development

  • Education/ Training
Job Description


1) Upsell/Cross sell/Retention and renewals: To identify the opportunity of cross-sell, upsell and customer retention along with receivable management thereby creating revenue through new agreement signups from customers in FY 16-17
2) Content Usage: To ensure high level content absorption in the schools. Identify gaps through regular interaction and provide coaching/training on the content timely.
3) Collections: To ensure collections against invoices raised in current year (17-18) and last year.
4) Customer Issues: Conduct regular visits/calls along with the Academic Services Team and sort issues amicably.
5)Post Sales In charge: To handle post business development functions by coordinating with delivery department for fast program implementation.
6)Data Analysis: To perform detailed data analysis and competition study for deeper penetration and growth.

Prior Experience
- Must have 3+ years of experience in Education Sales facing school owners
- Must have an orientation towards performance, along with exceptional work ethics

Skills (Acquired)
- Should have an understanding of school sales process and triggers, barriers
- Should have bias for quality ALONG WITH a sense of urgency and respect for timelines
- Should be organised and detail oriented (readily articulate how many, when, what budget etc)
- Should be a multitasker by nature


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About Organisation

S Chand and Company Pvt Ltd