Implementation / configuration of Microservices / Apps in SAP SCP Implementation / configuration of interfaces via SAP SCP using SAP APIs. Implementation / configuration of SAP standard enhancements Support in the resolution of issues. Second level support: liaising with SAP for implementation of OSS notes. Independent handling of work packages and managing deliverables Perform incident and functional tests after successful resolution safeguard operations stability by continuous testing. Interact with international support teams in defined way. Identify and evaluate problems,complaints and service requests and formulate plans of resolution. Idea generation for process improvement.