Servicenow/snow Architect

Career Soft Solutions
  • Bangalore, Chennai, Hyderabad, Pune, Noida
  • 15-25 lakh
  • 12-16 years
  • Views
  • 11 Nov 2016

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Service-Now Architect:

12-16 years of experience in ITSM Based ticketing tool like ServiceNow, Remedy, etc.

8+ years of Development/ Technical lead/ Technical Architect experience

Strong Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks and ITIL v3

Design and deliver services built on the ServiceNow platform

Work with clients to assess current state processes and tools, define ServiceNow requirements and develop and configure the ServiceNow platform

Demonstrated project execution skills and experience working directly with customers and clients

Support the team responsible for the implementation and administration of the ServiceNow installation including managing system configurations, gathering and documenting user and process requirements, developing workflow customizations, and supporting quality assurance teams

Responsible for leveraging knowledge and experience to deliver end-to-end solutions for our clients within ServiceNow which includes architecting technical implementations of IT and business processes, organizing and prioritizing development effort, interfacing with vendors and management, and coordinating the efforts of staff administrators

Provide expert-level support and technical mentoring, assist customers with proof-of-concept activities, and lead practice build efforts to include development of practice

ITIL V3 Foundation, ServiceNow Administrator Certification, ServiceNow related Certifications are plus


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