Service Sales Executive

2COMS Consulting Pvt. Ltd.
  • Bangalore
  • 3-7 lakh
  • 3-8 years
  • Views
  • 07 Jul 2017

  • Sales/ Business Development/ Account Management

  • Ceramics/ Marble/ Glass/ Rubber
Job Description

Managing and leading the Regional team for service related activity like Installation, AMC, New customer registration and Brake down calls etc.
Ensure that the companys customer database is properly entered.
Participate in recruiting and training of fresh customer service employees.
Recording and managing service related issues and escalating where necessary.
Monitoring service project progress and performance.
Developing strategies and plans for customer support and satisfaction.
Ensure satisfaction of customer needs to the best possible way

Competencies/Skill sets for this job

Training Customer Support Customer Service Support

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About Organisation

2COMS Consulting Pvt. Ltd.