Service Delivery Manager

Netmagic Solutions Pvt LTD
  • Mumbai
  • Confidential
  • 7-9 years
  • Views
  • 01 Sep 2016

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Primary Responsibility:

Execute IDC hosting projects including new Setup hosting, Migration projects, etc
Execute and manage multiple projects at the same time
Create proper project plans for timely completion of projects Co-ordinate with customers for better understanding of solution deployment Co-ordinate with Internal teams for maintaining the delivery time lines
Ensure the delivery of services to the client to entirety and to customers satisfaction
Manage resources in a shared environment
Create project reports with detailed documentation related to project delivery
Transition Projects / Services delivered to Operations team to their comfort level
Adhere to processes and procedures laid down by the organization with respect to Service Delivery / Project Delivery


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Netmagic Solutions Pvt LTD