Senior Engineer

Microland
  • Bangalore
  • Confidential
  • 4-7 years
  • Views
  • 03 Oct 2018

  • Software Design & Development

  • Consumer Durables/ Semi Durables
Job Description

Audit Compliance and Standards (Network & Security Infrastructure Communication Skills: Effectively drive and transparency in ensuring transaction closure successfully both internal and external Technical Skills : Strong understanding of network fundamentals & network troubleshooting, hardware & software standards (CCNA certified), Routing & Switching - Routing Protocols on EIGRP, OSPF, BGP, Switching & Wireless Concepts. WAN Topologies : Understanding & Concepts or functions and operations of gateway redundancy protocols (i.e., HSRP, VRRP, NSRP and GLBP) configurations. Process Compliance: Ensure tickets closure within SLA, Timely acknowledgement, assignment & Queue management of tickets to team, Helping the team in technical issues, Identify and handle all internal and external escalations on time Escalation Management: Ensure timely escalation to appropriate next levels. Monitoring : Ensuring all applications and monitoring tools are functional & Escalate as appropriate. Standards & Compliance : Understanding of basic security standards (Hardware & Software), Follow standard checklist and ensure 100% accuracy, track any exceptions and deviations, Add/ Contribute on strengthening standards based on inputs and observations encountered in day to day activities .Comply with defined processes and update tickets.


Job Posted By

Divya Lakshman
Lead - Corporate Talent Acquisition

About Organisation

Microland