Senior Associate

Ikya Human Capital Solutions Pvt Ltd
  • Bangalore
  • 2-4 lakh
  • 1-4 years
  • Views
  • 23 Oct 2017

  • Operations

  • BPO/ ITES/ Call Centers
Job Description

Answers inbound&outbound customer calls with a friendly and positive manner and provides outstanding service to the customer throughout the duration of the call.

KNOWLEDGE AND SKILLS:
o Excellent communication skills
o Polite and customer service oriented
o Exhibits patience and empathy to resolve customer queries
o Typing Skills: 15 wpm with 85 % accuracy


Competencies/Skill sets for this job

Customer Inbound Excellent Communication Skills

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