Senior Associate  

Rivera Manpower
  • Bangalore
  • 2-4 lakh
  • 1-4 years
  • Views
  • 07 Jul 2017

  • Operations

  • BPO/ ITES/ Call Centers
Job Description

*Handling calls and resolving the queries.
*Should be flexible to work in rotational shifts.
*Engaged in handling inbound calls of different business Units.
*Provide World Class Customer Service.
*Need to maintain Accuracy in Reports.
*Providing customer support through Voice Support
*Handling customer complaints/analysing statistics or other data to determine the level of customer service
*Developing customer service procedures/policies/standards for the company


Competencies/Skill sets for this job

Statistics Customer Support Client Servicing

Job Posted By

About Organisation

Rivera Manpower